Dan Bobinski -- CEO and director of the Center for Workplace Excellence

 

 
 

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Creating Passion-Driven Teams cover

Creating Passion-Driven Teams

How to Stop Micromanaging and Motivate People to Top Performance


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    Living Toad Free

    Removing Obstacles to Success


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    Archive for March, 2010

    March 2, 2:18 pm

    Passion-Driven Teams webinar this Thursday

    Event: Online Webinar
    Date: Thursday, Mar 4, 2010 - 11:00am - 12:00pm Mountain Time
    Register here
    Learn what motivates teams to top performance in the workplace. Best-selling author Dan Bobinski draws from 20+ years of consulting experience, extensive studies in best practices, and the latest in neuroscience research to show you what’s behind passion-driven teams.
    Dan […]

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    March 2, 7:02 am

    When poor customer service costs a life

    When service providers fail, the cost can be a life. Such was the case in Pittsburgh, PA in early February, when Curtis Mitchell died while waiting three days for a 911 response during a winter storm.
    During my recent trip overseas I realized the need for companies to get some fresh eyes and re-examine […]

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    March 1, 5:23 pm

    Customer Service: What’s in YOUR office?

    During my 3.5 weeks overseas in February, I saw customer service with fresh eyes. When one is in a foreign culture for that amount of time it’s a lot easier to notice the nuances of customer service … or the lack thereof.
    Being in fresh environs is different than being in and around your […]

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