Dan Bobinski -- CEO and director of the Center for Workplace Excellence

 

 
 

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Books

Creating Passion-Driven Teams cover

Creating Passion-Driven Teams

How to Stop Micromanaging and Motivate People to Top Performance


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    Living Toad Free

    Removing Obstacles to Success


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    Archive for July, 2010

    July 30, 10:15 am

    How do you promote your business?

    Facts are facts: Your products and services enable people to pursue life, liberty, and happiness. But what are you doing to help people see the value of what you offer?
    One of the toughest—but most necessary—things to do is educate your audience. The more people know how your products and services make their life easier, […]

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    July 16, 1:48 pm

    Costs of conflict

    Are you aware of how much it costs to have an ongoing conflict at work? At one recent meeting with an HR manager I learned he had created a “cost of conflict” calculator — a computer program used to determine exactly how much unnecessary conflict was costing his company.
    As I suspected, the numbers […]

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    July 15, 5:27 pm

    “We can’t help you - you’re dead.”

    While standing in line at the bank today, I listened as an elderly gentleman shared an incredible story of HORRIFIC customer service.
    Seems he got a telemarketing phone call offering him life insurance. According to the gentleman, the telephone solicitor went on for ten minutes, explaining how she could save him money on his […]

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    July 13, 5:14 pm

    Interpersonal Skills Training

    Have you noticed how some people are addicted to negativity, blame games, and/or being a victim? Too often, “naysayers” downplay the value of good interpersonal skills training, mainly because they don’t know how to calculate the return on such an investment. It’s a soft-skill, not a tangible capital investment, and because most MBA programs […]

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