Dan Bobinski -- CEO and director of the Center for Workplace Excellence

 

 
 

Bio

Hire Dan as a Keynote Speaker

Lisa Haneberg interviews Dan


Follow Dan Online:


Are you on Facebook?
Become a Dan Bobinski Fan


Are you on Twitter?
Follow Dan on Twitter

   

In the Store:

For Free

 

Books

Creating Passion-Driven Teams cover

Creating Passion-Driven Teams

How to Stop Micromanaging and Motivate People to Top Performance


  • Read Reviews | Buy it
  •  

    Living Toad Free

    Removing Obstacles to Success


    Subscribe

    RSS feed

    Enter your email address in the box below to receive an email whenever new information is published on this blog.

    Archive for the "Business" category

    April 29, 9:54 am

    Sometimes it’s good to miss a phone call

    When I got to the office today, I noticed that I’d missed a phone call. The caller ID displayed “Park Ridge, Illinois,” and because my mother was born in Park Ridge, I “Googled” the number.
    Turns out the number was from George S. May International. That made me remember a former associate (whom I […]

    Continue reading

     

    April 5, 10:29 am

    Recent wave of suicides raises questions about employer ethics

    A recent story at The Time Online entitled Disney Resort Hit by Staff Suicides raises a few questions about working conditions at Europe’s most popular tourist destination, but gives no concrete answers. At issue are three suicides in the past three months by EuroDisney employees.
    One of the victims had stated he wanted to […]

    Continue reading

     

    March 12, 11:37 am

    Some leaders just don’t get it.

    By Dan Bobinski
    When, in the course of human events, it becomes necessary to tell a boss he’s full of it, it may be time to quit.
    The other day I received a phone call from Tom (not his real name), someone who used to work for a former client. Tom had a great work […]

    Continue reading

     

    March 2, 7:02 am

    When poor customer service costs a life

    When service providers fail, the cost can be a life. Such was the case in Pittsburgh, PA in early February, when Curtis Mitchell died while waiting three days for a 911 response during a winter storm.
    During my recent trip overseas I realized the need for companies to get some fresh eyes and re-examine […]

    Continue reading

     

    March 1, 5:23 pm

    Customer Service: What’s in YOUR office?

    During my 3.5 weeks overseas in February, I saw customer service with fresh eyes. When one is in a foreign culture for that amount of time it’s a lot easier to notice the nuances of customer service … or the lack thereof.
    Being in fresh environs is different than being in and around your […]

    Continue reading

     

    January 31, 6:49 pm

    Management Excellence workshop in Qatar

    Attention all companies with employees in the Middle East —
    In the middle of February I will be conducting a 3-day workshop in Doha, Qatar, entitled Achieving Management Excellence.
    The workshop is being hosted by Campbell Knowledge Corporation, and will be held the Grand Hyatt, Doha, Feb. 9 - 11.
    View the workshop brochure
    Specifically […]

    Continue reading

     

    January 15, 7:30 am

    Taking control of your own situation

    I popped open my newsreader this morning and saw the following headlines:
    “New jobless claims rise more than expected”
    “Sales for all of 2009 plunge by record amount”
    “Record year for foreclosures”
    It’s enough to be discouraging, but only if you’re looking solely at the news and not at the opportunities.
    The truth is that each of us make choices […]

    Continue reading

     

    WordPress database error: [Table 'hedgehog.wp_ss_stats' doesn't exist]
    INSERT INTO wp_ss_stats (remote_ip,country,language,domain,referer,resource,user_agent,platform,browser,version,dt) VALUES ('38.107.179.233','','en-us','','','/category/business/page/3/','CCBot/1.0 (+http://www.commoncrawl.org/bot.html)','Indeterminable','Crawler/Search Engine','Indeterminable',1328608215)