Removing Obstacles to Success
June 25, 4:09 am
For those that don’t know, Village Green Companies fired a young man named Colin Bruley on June 12 after he saved a woman’s life in the apartment complex where he both worked and lived. His termination papers accuse him of ‘gross misconduct,’ mainly because he carried a shotgun with him while administering first aid to […]
June 20, 6:23 pm
Yesterday’s post on Colin Bruley’s termination from Village Green Cos got me to thinking hard about how despicable this trend is of punishing Good Samaritans.
I decided to write my weekly newspaper column about the subject, and made a few phone calls to gather a few more facts. Which, through a fortunate chain of events, led […]
June 19, 4:34 pm
Being a Good Samaritan comes naturally to some people. Others have to work at it, but either way, going out of your way to help others is still considered a virtue, not a crime. However, when unselfishly helping someone leads to getting fired, it’s no surprise that we find more and more people turning away […]
April 3, 7:03 am
I’m up to my eyeballs with frustration at the direction many companies are taking with “e-mail only” customer service. It has reached the point where I will no longer do business with companies that won’t talk with their paying customers.
If these companies want my money but won’t talk with me, I will simply find a […]
March 14, 5:42 am
Ever been in a strategy meeting where everybody was focusing on the how instead of the what? The main problem with that is strategy meetings are for discussing strategy (the what), not tactics (the how).
Here are three questions that, when asked in order, will keep strategy meetings moving and focused. Grab a pen to write […]
March 9, 5:27 am
(Dan’s syndicated column for the week)
I can’t tell you how many times I‘ve walked into businesses and seen people—okay, the leadership—walking around with their shields up. Don’t they remember what it was like to be part of the rank-and-file? Don’t they know that their employees have great ideas for how to make things better?
And yet […]
February 25, 3:58 pm
Here in the middle of cold and flu season we’ve got plenty of viruses and bugs going around. But researchers are discovering that many health issues today don’t have a season. It appears that up to 85 percent of all medical problems are caused by stress.
The correlation between stress and health issues is mind boggling. […]
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