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How to Stop Micromanaging and Motivate People to Top Performance
Removing Obstacles to Success
December 28, 2:46 am
By Dan Bobinski
Director, The Center for Workplace Excellence
It’s that time of year again when I offer my annual list of recommended reads. There’s some darn good stuff out there that people need to know about, so let’s jump right in:
My number one recommendation this year is Gary Harpst’s Six Disciplines® Execution Revolution: Solving the One […]
December 8, 11:19 pm
By Dan Bobinski
Director, The Center for Workplace Excellence
When I picked up my dry-cleaning the other day, the bill was $31. I mentioned it was worth every penny, as it saves me so much time. The manager said she was glad she didn’t have to do the pressing herself. She stated the people doing the pressing […]
November 13, 11:15 am
By Dan Bobinski
Director, The Center for Workplace Excellence
The other day I came across an article that said the average US worker spends approximately two hours each day taking care of personal business, such phone calls, e-mail, personal shopping, and the like. If these are eight-hour workdays, that’s a substantial chunk of time, and an equally large […]
June 25, 4:09 am
For those that don’t know, Village Green Companies fired a young man named Colin Bruley on June 12 after he saved a woman’s life in the apartment complex where he both worked and lived. His termination papers accuse him of ‘gross misconduct,’ mainly because he carried a shotgun with him while administering first aid to […]
June 20, 6:23 pm
Yesterday’s post on Colin Bruley’s termination from Village Green Cos got me to thinking hard about how despicable this trend is of punishing Good Samaritans.
I decided to write my weekly newspaper column about the subject, and made a few phone calls to gather a few more facts. Which, through a fortunate chain of events, led […]
June 19, 4:34 pm
Being a Good Samaritan comes naturally to some people. Others have to work at it, but either way, going out of your way to help others is still considered a virtue, not a crime. However, when unselfishly helping someone leads to getting fired, it’s no surprise that we find more and more people turning away […]
April 3, 7:03 am
I’m up to my eyeballs with frustration at the direction many companies are taking with “e-mail only” customer service. It has reached the point where I will no longer do business with companies that won’t talk with their paying customers.
If these companies want my money but won’t talk with me, I will simply find a […]
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