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How to Stop Micromanaging and Motivate People to Top Performance
Removing Obstacles to Success
April 3, 7:03 am
I’m up to my eyeballs with frustration at the direction many companies are taking with “e-mail only” customer service. It has reached the point where I will no longer do business with companies that won’t talk with their paying customers.
If these companies want my money but won’t talk with me, I will simply find a […]
March 14, 5:42 am
Ever been in a strategy meeting where everybody was focusing on the how instead of the what? The main problem with that is strategy meetings are for discussing strategy (the what), not tactics (the how).
Here are three questions that, when asked in order, will keep strategy meetings moving and focused. Grab a pen to write […]
March 9, 5:27 am
(Dan’s syndicated column for the week)
I can’t tell you how many times I‘ve walked into businesses and seen people—okay, the leadership—walking around with their shields up. Don’t they remember what it was like to be part of the rank-and-file? Don’t they know that their employees have great ideas for how to make things better?
And yet […]
February 25, 3:58 pm
Here in the middle of cold and flu season we’ve got plenty of viruses and bugs going around. But researchers are discovering that many health issues today don’t have a season. It appears that up to 85 percent of all medical problems are caused by stress.
The correlation between stress and health issues is mind boggling. […]
February 12, 6:33 pm
Perhaps you’ve accused someone of lacking motivation, or maybe you’ve heard someone else use that phrase. The problem is it’s bad psychology: People do not lack motivation. So if we’re ever going to help people who are perceived to be lacking in motivation, we’ll need to explode this old myth.
Allow me to elaborate. The word […]
February 7, 10:45 am
Startups fail for many reasons: Poor financial management, insufficient marketing, and lack of planning, to name a few. After all, when someone starts a business, more often than not the initial goal is not running a business, but providing a specific service or product.
One entrepreneur I know says he cringes at the thought of creating […]
January 31, 9:55 pm
As the US Congress moves to increase the minimum wage, we’re hearing lots of theories and opinions on the pros and cons.
One side says
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