June 14, 8:49 am
Comments on my post about problems in workplace learning and several recent conversations have got me convinced: Not conducting an appropriate root-cause analysis when problems are encountered is a major deficiency in modern management. One would think that with all the books on leadership out there, business leaders would be getting better at identifying the […]
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June 4, 5:52 am
Horizon Air, closely connected with Alaska Airlines, is a regional airlines operating mainly in the western and northwestern states. Since I fly them from time to time, their recent announcement of fare reductions up to 76% caught my eye — especially flights as low as $29.
But upon closer examination, the deals are limited . . […]
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May 11, 11:07 am
In one of my May 3rd posts I wrote about how a Washington DC judge was suing his local dry cleaners for $67 million just because they misplaced a pair of his pants for a week. My point was that asinine (a.k.a. frivolous) lawsuits add much to the cost of doing business – and that those […]
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May 3, 4:54 am
I’m having a tough time believing my eyes when I read about a lawyer suing his dry cleaners for $67 million. It’s this kind of illogical greed that is making common sense, common courtesy, and common decency disappear from too many aspects of our society.
In short, Washington DC lawyer Roy Pearson gets appointed to a […]
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April 25, 2:55 pm
Marilyn Gardner has been a longtime columnist for the Christian Science Monitor. I have in my files an article she wrote a while back about people working in “menial labor” jobs. Here are a few snippets from that column:
By most measures, Louise Rafkin is overeducated for her work. With a master’s degree in comparative literature, […]
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April 24, 10:52 am
Jet Blue CEO David Neeleman, after being grilled for almost an hour by Chuck Salter of Fast Company: “Of course, I’m disappointed. Bitterly disappointed. I built a great business, and I have great people working for me… . You’re overdoing it. Delta screwed people for two days, and we did it for three and a […]
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April 18, 4:11 pm
Today I’m attending the annual conference put on the by the local SHRM chapter, the Human Resource Association of the Treasure Valley (southwest Idaho / Boise area). As I expected, a steady buzz of energy is flowing here as HR professionals share ways to create workplace excellence.
One organization I came across is providing a unique […]
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