Removing Obstacles to Success
January 11, 4:20 am
In my upbringing I was taught a fairly common saying: “Respect my elders.” Over the years, I’ve placed many question marks around the wisdom of that teaching. Reason: Sometimes we experience workplace conflict in which our “elders” aren’t necessary acting in a manner that earns respect.
However, now that I’m pushing the ½-century mark, I think […]
November 19, 4:19 am
Isn’t it sad how some of the people who scoff at workplace communication training could be the ones who benefit from it?
One guy I know, we’ll call him James, has a chip on his shoulder toward some people he once worked with on a project. For whatever reason, James never communicated his displeasure about how […]
October 8, 4:23 am
If you’ve been on a plane or in a restaurant during the past ten years, you’ve probably seen someone with poor cell phone etiquette. First there’s the guy who thinks he has to yell into his phone so that someone 2,000 miles away can hear him.
Then there’s the woman trying to reason with her teenage […]
October 4, 12:46 pm
Just got off the phone with a client concerned about his employees retaining information they’ve been taught. “Some of the training I have my people attend is very expensive,” he said. “I’d like to find a way to keep more of that information from evaporating three days after someone comes back from a training session […]
October 2, 4:26 am
From time to time I get involved in discussions about optimum class size for a training program. In reality, the answer is “it depends,” but it would probably help to be more specific.
First we should separate one-time events from ongoing programs.
It’s a matter of practicality that one-time workshops can have a large numbers of attendees. […]
September 6, 5:31 pm
Bill Cottle, Director of the Student Technology Assistance Program at Boise State University, tells me that their distance learning rooms are used for more than college classes.
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July 5, 2:50 pm
Here’s the scenario: You’ve just finished a project. It was successful, but like most projects, mistakes and missteps occurred along the way. Unfortunately, some of the mistakes were not new – your people have made these same mistakes before. And, like before, these mistakes cost you time and money.
Here are three questions you can ask […]
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