May 14, 5:37 am
Recently I was asked to read a new book by Gary Harpst, titled Six Disciplines for Excellence: Building Small Businesses That Learn, Lead and Last. But before I comment on the book, I probably ought to provide a brief overview of my background for those unfamiliar with my work so that people realize why I […]
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May 10, 5:30 am
Here’s a phrase heard in just about every organization: “Our communication needs to improve.” Although this phrase rings with truth, it’s about as useful as standing in the rain saying, “Our clothes are getting wet.” General statements of the obvious don’t solve problems.
My gripe with the instruction to “improve communication” is that it’s too broad. […]
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May 8, 12:39 pm
Most people hate meetings. And for good reason — most people have never been taught how meetings work best. Why should meetings occur? What should be their end result? So many people get frustrated about meetings that Patrick Lencioni penned a best-selling book, Death by Meeting (which I highly recommend).
I’m not going to summarize his […]
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