July 15, 5:27 pm
While standing in line at the bank today, I listened as an elderly gentleman shared an incredible story of HORRIFIC customer service.
Seems he got a telemarketing phone call offering him life insurance. According to the gentleman, the telephone solicitor went on for ten minutes, explaining how she could save him money on his […]
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April 27, 11:54 pm
While working on my Ph.D. in Organizational Learning and Leadership, I’ve been reading quite a bit lately about organizational structures, leadership, mentoring, etc. One fact that jumped out at me during a recent reading assignment is that only three percent of CEO positions in the Fortune 500 are filled by women. You read […]
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April 7, 12:57 pm
A few thoughts are rolling around inside my head today after a recent conversation with someone about a dad not acting like a dad . . . . But I suppose the same thoughts would apply to a mom not acting like a mom, or a spouse not acting like a spouse. […]
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January 12, 10:10 am
By Dan Bobinski
Director, The Center for Workplace Excellence
Not much good comes from trying to look good. You must actually be good, too.
Unfortunately, someone needs to remind the Chicago Police Department of this truism. A recent article by Steve Bryant on nbcchicago.com (Police May Scrap Entrance Exam) states that the Chicago PD is thinking about […]
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September 30, 10:27 am
The history of health insurance in the United States starts about the time of the Civil War. Most early plans only covered accidents occurring during travel. It wasn’t until 1929 that a modern-looking group healthcare plan was created.
Healthcare as an employer-provided benefit didn’t become popular until WWII, when President Roosevelt’s wage freezes led […]
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September 22, 9:44 pm
A crazy scene occurred the other night, and without going into all the details, my wife ended up getting bit by a dog she was trying to save from being hit by a car. It was a painful bite, and her forearm was gashed from the fangs.
During our visit to the emergency clinic not […]
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September 17, 10:30 am
Almost everywhere we turn we hear that discrimination is a bad thing. Although I’ll probably raise a few eyebrows, I’m here to tell you that it’s not. Illegal discrimination is a bad thing, but people discriminate every day—and they should.
My eyes were opened to this while I was in a college class […]
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