Removing Obstacles to Success
June 25, 4:09 am
For those that don’t know, Village Green Companies fired a young man named Colin Bruley on June 12 after he saved a woman’s life in the apartment complex where he both worked and lived. His termination papers accuse him of ‘gross misconduct,’ mainly because he carried a shotgun with him while administering first aid to […]
June 20, 6:23 pm
Yesterday’s post on Colin Bruley’s termination from Village Green Cos got me to thinking hard about how despicable this trend is of punishing Good Samaritans.
I decided to write my weekly newspaper column about the subject, and made a few phone calls to gather a few more facts. Which, through a fortunate chain of events, led […]
June 19, 4:34 pm
Being a Good Samaritan comes naturally to some people. Others have to work at it, but either way, going out of your way to help others is still considered a virtue, not a crime. However, when unselfishly helping someone leads to getting fired, it’s no surprise that we find more and more people turning away […]
June 15, 4:04 pm
Was it poor customer service or rote responses that threw a wrench in one couple’s vacation? In a post titled Boise Airport Didn’t Get the Memo at the Idaho Business Review’s BizBlog, Lora Volkert describes an airline’s desk agent’s snafu and how it ruined a couple’s Cancun vacation.
In the post, Lora tells how the US […]
June 5, 9:18 am
A few years back, Beverly Kaye and Sharon Jordan-Evans wrote a book entitled Love ‘Em or Lose ‘Em: Getting Good People to Stay. The basic premise is that love helps your employees feel valued, and as a result they stick around. This is neither mushy sentiment nor erotic infatuation, but rather a true, genuine caring. […]
May 31, 1:02 pm
June is here, and time for my monthly “cool things to do with your employees” post.
For some strange reason, food is in the spotlight in June. Not only is it National Candy Month, someone must have really had the munchies—during the first week alone, each of the following foods have their own day:
Donuts
Rocky Road [ice […]
May 25, 12:59 pm
With permission, I’m posting here about a coaching session I just finished. The manager I’ve been working with (we’ll call him “Stan”) has been in various positions over the past ten years, but says he’s never been trained in what it means to be a manager.
“I can’t believe how these leaders just tell you what […]
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