Removing Obstacles to Success
April 3, 7:03 am
I’m up to my eyeballs with frustration at the direction many companies are taking with “e-mail only” customer service. It has reached the point where I will no longer do business with companies that won’t talk with their paying customers.
If these companies want my money but won’t talk with me, I will simply find a […]
April 2, 11:53 am
Values and ethics. According to Ron Price of Price Associates, these two words are synonymous. “The values that a person holds will be the ethics by which he operates.”
Since Mr. Price and I are both certified Values Analysts (yes, such a certification exists), how could I disagree with him, right? Well, the truth is I […]
March 26, 7:22 am
When it comes to business education and equipping students with the basics of being an employee, I’d give most schools a grade of C. Some schools might receive a C+ or B, others a C- or D. Naturally, a few might gets A’s while some would get F’s.
The point is that […]
March 23, 11:37 am
With a relatively new type of Internet advertising known as cost-per-action taking hold, advertisers may start getting a better return from their advertising investment. I suppose the fact that Google is starting to experiment with it means we should expect to see more of it soon.
Does that mean pay-per-click is going away? Probably not […]
March 16, 5:45 am
Writing at Management-Issues.com, Nic Patton says corporate recruiters are often blazing ahead and spending more money regardless of the results. Specifically, in her article she says:
Fewer than half of British firms are effectively monitoring whether the ever spiraling sums they are spending on recruitment is money well spent and, even when they do realise things […]
March 12, 5:34 am
This weekend I plowed through yet another book on interpersonal skills. One of my clients is concerned that his direct reports do not like him, and he’d like to change that. Technically he’s brilliant. Interpersonally, not quite. And so before I gave it to him as a reading assignment, I spent time this weekend reading […]
March 8, 6:36 am
Answer: Because they can.
If you’re not a techno geek and you don’t have four hours to scan pages of irrelevant data online about the software you’re thinking of buying, it’s rather frustrating. Especially if you have only one or two questions.
Most of these companies won’t even provide a phone number so we can pick up the […]
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