Removing Obstacles to Success
March 5, 5:34 am
Ever notice how some policies are so antiquated they actually cost the company money, but because the system is a golden calf to some executive, it will continue come hell or high water?
This past week a colleague shared a story along the lines, and it still has me shaking my head.
Background
Seems that a sports store […]
March 1, 5:30 am
As a business owner, I’m responsible for getting out there and putting a “face” on the business. Not that my face is fit for the cover of GQ, but when it’s time to meet, greet, grip, and grin, I usually would rather not.
What’s weird is that while at these events (such as a Business After Hours) I […]
February 28, 5:40 am
Some stuff is just too good to sit in a file drawer. I came across these ten “truths” while sorting through some files. I have no idea who sent them to me, or I would give somebody credit. If you know from where these come, please let me know.
Enjoy!
Ten Truths about Life:
1. You will receive […]
February 12, 6:33 pm
Perhaps you’ve accused someone of lacking motivation, or maybe you’ve heard someone else use that phrase. The problem is it’s bad psychology: People do not lack motivation. So if we’re ever going to help people who are perceived to be lacking in motivation, we’ll need to explode this old myth.
Allow me to elaborate. The word […]
January 26, 11:00 am
It’s a long-standing axiom that the customer is always right. Is it true? No. But since customers make the purchase decisions, they’ll always have the last word.
Typically the “customer is always right” topic heads straight toward dealing with customer complaints. This is not my intention. I want to focus on sales – specifically what customers […]
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