March 12, 1:24 pm
Earlier today I was contacted by a newspaper asking my thoughts on a report by the outplacement firm Challenger, Gray & Christmas stating that March Madness was going to cost companies $1.8 Billion due to time wasted at work as employees focused on the games. Here were my thoughts:
In the big picture, the estimated $1.8 […]
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March 12, 11:37 am
By Dan Bobinski
When, in the course of human events, it becomes necessary to tell a boss he’s full of it, it may be time to quit.
The other day I received a phone call from Tom (not his real name), someone who used to work for a former client. Tom had a great work […]
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March 10, 8:35 am
If you’ve not studied Emotional Intelligence you should. Two reasons — First, the overwhelming difference between top performers and average performers is higher levels of Emotional Intelligence. Second, Emotional Intelligence is totally learnable.
What follows are 10 essential understandings about relationship management that ought to be common sense. However, after 20+ years of working with […]
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March 2, 2:18 pm
Event: Online Webinar
Date: Thursday, Mar 4, 2010 - 11:00am - 12:00pm Mountain Time
Register here
Learn what motivates teams to top performance in the workplace. Best-selling author Dan Bobinski draws from 20+ years of consulting experience, extensive studies in best practices, and the latest in neuroscience research to show you what’s behind passion-driven teams.
Dan […]
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March 2, 7:02 am
When service providers fail, the cost can be a life. Such was the case in Pittsburgh, PA in early February, when Curtis Mitchell died while waiting three days for a 911 response during a winter storm.
During my recent trip overseas I realized the need for companies to get some fresh eyes and re-examine […]
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March 1, 5:23 pm
During my 3.5 weeks overseas in February, I saw customer service with fresh eyes. When one is in a foreign culture for that amount of time it’s a lot easier to notice the nuances of customer service … or the lack thereof.
Being in fresh environs is different than being in and around your […]
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January 31, 6:49 pm
Attention all companies with employees in the Middle East —
In the middle of February I will be conducting a 3-day workshop in Doha, Qatar, entitled Achieving Management Excellence.
The workshop is being hosted by Campbell Knowledge Corporation, and will be held the Grand Hyatt, Doha, Feb. 9 - 11.
View the workshop brochure
Specifically […]
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