August 25, 10:56 am
If you’re not a Chief Learning Officer (CLO), you probably aren’t aware that the American Society for Training and Development has a newsletter just for CLO-types.
Well, now you do. It’s called “LX Briefings.”
And, in this month’s edition yours truly is interviewed, talking about the principles behind “What Went […]
Continue reading
August 19, 10:11 am
YOU: A supervisor, manager, leader, or trainer.
YOUR NEED: Transfer knowledge and skills to other people quickly.
YOUR SOLUTION: Attend the “How to Train Other People” workshop, November 4 & 5.
Do you know how to cut your training time in half — while increasing retention at the same time?
Do […]
Continue reading
August 6, 10:35 am
Sure, business is slow. But here’s another (huge) factor for why the US Postal Service lost $3.5 Billion last quarter: Micromanagement to enforce inefficient procedures.
When I read about the $3.5 Billion loss, I was reminded of what I’ve learned from current and past postal employees – micromanagement runs rampant. Finding ways to operate more […]
Continue reading
August 3, 3:55 am
One of my favorite bloggers is Alison Green from the Ask A Manager blog. Alison regularly dispenses great wisdom and I recommend you follow her.
Why do I like her? Alison writes heavily from the HR management perspective (HRM – the legal side of human resources) whereas the majority of my work is on […]
Continue reading
July 30, 10:15 am
Facts are facts: Your products and services enable people to pursue life, liberty, and happiness. But what are you doing to help people see the value of what you offer?
One of the toughest—but most necessary—things to do is educate your audience. The more people know how your products and services make their life easier, […]
Continue reading
July 16, 1:48 pm
Are you aware of how much it costs to have an ongoing conflict at work? At one recent meeting with an HR manager I learned he had created a “cost of conflict” calculator — a computer program used to determine exactly how much unnecessary conflict was costing his company.
As I suspected, the numbers […]
Continue reading
July 13, 5:14 pm
Have you noticed how some people are addicted to negativity, blame games, and/or being a victim? Too often, “naysayers” downplay the value of good interpersonal skills training, mainly because they don’t know how to calculate the return on such an investment. It’s a soft-skill, not a tangible capital investment, and because most MBA programs […]
Continue reading
Recent Comments