Usually a good training program plays a significant role in reducing turnover. However, after a discusson on this topic the other day, a truth found its way to the table:

No matter how good the quality of a company’s training program, it can’t stop people leaving because of crappy management.

So — if you’re trying to improve employee retention by improving your training programs, first take a hard look at management. If people are being treated like crap, no amount of extra training is going to keep them around.

Suggested further reading includes:

Management jobs require new thinking
Employee loyalty can disappear
Ten universal principles of the workplace

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Filed in Work, Training, Management, Workplace, Corporate Culture, Retention