Creating Passion-Driven Teams
As highlighted in Creating Passion-Driven Teams, delegation means giving someone THREE things:
Responsibility - the burden or obligation to complete the work
Authority - the power to control or do the work
Accountability - the obligation to explain and justify the results
When delegating large projects, here are four steps to follow:
1. Determine if delegation is the best approach
Does the person have the apptitude and time to do it?
Will you relinquish control?
Do you think the end-product will meet stated needs?
2. Think it through!
What's the person's workstyle?
How, if needed, should you adjust?
What kind of follow-up / accountability structure do you want?
3. The actual act of delegating
Write out the project overview (timeline/desired outcome/resources)
Meet with the person, go over the project
Ask if expected outcomes are clear
Ask his/her perspective on what might help / hinder the project
Mutually agree on checkpoints & metrics
Mutually agree on what should be done if things go awry
Release the responsibility, authority, and accountability
4. Wrap things up
Give abundant praise up & down the chain-of-command
Conduct an "after-action-review" to debrief what went well,
not so well, and what could have been done differently